Your Support,
Anytime You Need It

Phone Support

Call us directly for quick, reliable assistance.

Email Support

Send us your query and get a fast response.

FAQs

Find solutions to common questions instantly.

Fix Common Connection Issues in Minutes

Simple steps you can try at home before calling our support team.

  • Power Check

    Make sure your router adapter is plugged in and powered on.

  • Cable Connection

    Check that the PoE cable is connected to the WAN port, not a LAN port.

  • Quick Restart

    Unplug your router and PoE power, wait 30 seconds, then reconnect.

  • Slow Internet

    The outdoor radio might have moved or need a firmware update.

  • Still Need Help?

    Contact us if the issue continues — we’re here 24/7.

Frequently Asked Questions

Find clear answers to common questions — fast, simple, and reliable.

Yes, we provide nationwide coverage across Liberia through a mix of fiber, microwave, and Starlink services.

Yes, we provide fiber-to-the-home (FTTH) in Monrovia and surrounding areas.

Yes, for Marshall City we provide an exclusive package at $50/month.

Yes, all our internet packages include unlimited data for both home and business customers.

 

We provide 24/7 support via phone, email, and a detailed FAQ section to ensure you always have help when you need it.