Simple steps you can try at home before calling our support team.
Make sure your router adapter is plugged in and powered on.
Check that the PoE cable is connected to the WAN port, not a LAN port.
Unplug your router and PoE power, wait 30 seconds, then reconnect.
The outdoor radio might have moved or need a firmware update.
Contact us if the issue continues — we’re here 24/7.
Find clear answers to common questions — fast, simple, and reliable.
Yes, we provide nationwide coverage across Liberia through a mix of fiber, microwave, and Starlink services.
Yes, we provide fiber-to-the-home (FTTH) in Monrovia and surrounding areas.
Our packages start at $93/month.
Yes, for Marshall City we provide an exclusive package at $50/month.
Yes, all our internet packages include unlimited data for both home and business customers.
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We provide 24/7 support via phone, email, and a detailed FAQ section to ensure you always have help when you need it.