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Simple steps you can try at home before calling our support team.
🔌 Power Check
Make sure your router adapter is plugged in and powered on.
🧩 Cable Connection
Check that the PoE cable is connected to the WAN port, not a LAN port.
🔁 Quick Restart
Unplug your router and PoE power, wait 30 seconds, then reconnect.
🐢 Slow Internet
The outdoor radio might have moved or need a firmware update.
📞 Still Need Help?
Contact us if the issue continues — we’re here 24/7.
Find clear answers to common questions — fast, simple, and reliable.
Yes, we provide nationwide coverage across Liberia through a mix of fiber, microwave, and Starlink services.
Yes, we provide fiber-to-the-home (FTTH) in Monrovia and surrounding areas.
Our internet packages start at USD 25/month for limited plans and USD 30/month for unlimited plans for both Microwave and Fiber services.
Yes, all our internet packages come with unlimited data for both home and business customers, except for our data allowance plans.
We provide 24/7 support via phone, email, and a detailed FAQ section to ensure you always have help when you need it.
